rates prevailing at the time of transaction. lighters that need inverting before ignition, matches, radioactive material, briefcases and attaché case Only 01 piece of check-in baggage will be allowed upto a maximum of 15kgs per passenger. If the minor or child is travelling with another family member, an authorization letter from the parents or the guardians is required to be presented after necessary attestation from the Embassy of the respective country, and a copy/original needs to be presented at the airport along with the parent’s or guardian’s passport copy, and Ok To Board (OKTB) message also needs to be updated in the PNR. another currency. In the event of no space being available in the aircraft to stow hand baggage in the overhead bins or under the front seat, it will be necessary to remove and load the same in the baggage hold as per Government Safety Regulations. Due to the current COVID-19 situation, as per the government guidelines for air travel, web check-in is mandatory. 18. 100% cancellation charges within 4 hours of the flight departure time. on your card at the time of purchase itself. which could have an adverse effect during flight and on safety and emergency evacuation procedures; Customer would require medical attention and/or special equipment to maintain their health during the flights; There exists a possibility of medical condition aggravated during or because of the flight; MEDIF form (Medical Information Form) is required to be filled by the Customer's treating physician Information about unacceptable items is available upon request. Please note that no hand baggage, other than laptop and digital camera; is permitted from Srinagar, Jammu & Leh Airports. Article 1 - What particular expressions mean in these conditions. "AUTHORISED AGENT" means a Passenger sales agent who has been appointed by GoAir to represent the Airline in the sale of air transportation on its services. 13.5.3 The contract of carriage, including these Conditions of Carriage and exclusions or limits of liability, applies to GoAir’s authorized agents, servants, employees and representatives to the same extent as it and they apply to GoAir. Within 2 hours of departure changes not allowed. Airlines Complaints . Passenger will need to choose the Fare Lock option on the payment page to avail this facility. Unidentified baggage will not be loaded into the aircraft. Note: Additional charges may be imposed by credit card issuing banks for all international transactions Oversized or overweight hand baggage (exceeding 7 kg) is not permitted in the cabin for safety and security reason. A minimum of 72 hours prior notice is required for all the formalities to be completed. Some of the aspects of the assistance provided during travel include: -, Pre Assigning of Seats to offer maximum comfort, Complimentary Wheelchair Assistance till/from the Aircraft, Arrangement of Clearance Certificate for the Ambulance into the Airport (if requested), Priority Tag on the bags to ensure early identification by the airline staff, A separate vehicle can be arranged inside the Airport for ramp transfers (If required & on availability Basis), Customer can use their own wheelchair till/from the Aircraft (Subject to Security Clearance), Assistance with seating inside the Aircraft, Special pre- flight briefing is conducted by the crew to acquaint the disabled Customers on emergency evacuation 8. Undergone surgery/operation and/or suffered/suffering major/critical illness in the past 15 to 30 days. GoAir. GoAir does not carry Unaccompanied Minors (UMNR) under the age of 5 years. Pre-paid excess baggage slabs and pricing are given below: Ex India to Malé / Phuket / Bangkok / Doha / Abu Dhabi / Dubai / Muscat in INR. Passengers are requested to carry minimum cabin baggage subject to a maximum limit of 7kgs/ 115cm. You will get choice of converting purchase amount into the card issuing currency. Step 4: Enter mobile number linked to your booking (for guest user) Step 5: Confirm OTP (for … 13.5.2 Except as may be specifically provided otherwise in these Conditions of Carriage or by applicable law, GoAir shall be liable to the Passenger only for recoverable compensatory damages for proven losses. Article 13– Advice to international Passengers on limitation of liability. ( ₹ ) prohibited ) a maximum of 1 infant is allowed by calling at airport... 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