Please reach out to us directly at [protected], via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. The 1 year warranty is over and I'm stuck with a refrigerator that can't make ice. Purchased a 40 Gal Tall Natural Gas Tank on March 16, 2016. I just want my tray so I can enjoy my microwave which we purchased along with Whirlpool stove, dishwasher, refrigerator at same time. We’re looking forward to hearing from you. Grindings also collect on the arm that checks the cube level and cause it to stop making cubes. Obvious that the material was inferior quality. [protected]@aol.com Whirlpool ranks 443 of 1759 in Appliances and Electronics category. Whirlpool discontinued this model. You name it and it' happened with these machines. Paid out of my pocket 3xx for service. Simply contact the customer service division at [protected]. Menu Whirlpool Retail. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. www.whirlpo ol.co.uk. I have bought an average of 3 washing machines a year in the past 3 years and all were whirlpool machines. For more information about PissedConsumer check out our Everyone I know is having these same problems with both brands. I've read many reviews on this product it needs to be recalled. Whirlpool The price level of this organization is high according to consumer reviews. Write a review. phone service or lack thereof and lying to customers. Review #2293430 is a subjective opinion of poster. Several months ago (January 2020) the ice maker quit working. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Av. Whirlpool was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1521 reviews. Your experience can help others make better choices. Whirlpool needs to stop contracting with this company. They do have lousy customer service! I would like this dryer replaced or whirlpool to come and repair and not send asi appliance here for the 5th time without resolution or diagnoses. The complaint has been investigated and resolved to the customer's satisfaction. Get insight on Whirlpool real problems. This is completely unacceptable, we keep asking Whirlpool for a replacement but they refuse. Whirlpool reviews (www.whirlpool.com): Order cancellation. Use this comments board to leave complaints and reviews about Whirlpool. refrigerator model #krsf 505ess00, serial no. We contacted Lowes again and they said they cant replace it unless they get authorization from Whirlpool. Recent recommendations regarding this business are as follows: "Manufacture warranty is a slow slow process", "Don' but Whrlpool. Hey Karenbel, we value your time and would like to look into the concerns with your appliance. Hopefully this helps. Part took 5 weeks to be mailed to my residence. Purchased Maytag (Whirlpool) Front Load Washer in March 2017. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The offer was 20% off of a new cooktop or $75.00 paid to us for a representative to remove the destroyed cooktop. User's recommendation: Do not buy a Whirlpool appliance unless you expect to never need customer service. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. Benton Harbor, MI 49022. I bought a whirlpool dishwasher 6 months ago. Thats not good business just want to get it fixed. Hi Ms. Guild. Unbalanced and ruined garments within 2 weeks. beware of best buy during the christmas holiday! Review #2303475 is a subjective opinion of poster. All customer phone numbers go to … Hi Chuck Co, we value your time and would like to look into the concerns with your appliance. We purchased a higher end cooktop 7 years ago. User's recommendation: DO NOT BUY WHIRLPOOL APPLIANCES !!!! What type of breaker should be used for this appliance, I have a built-in microwave oven combination model number WOC54ec0aw02 I need to know what size breaker should be used for this appliance should it be 120 should be at 2:40 and shouldn’t be 30 amp thank you Bob Doll. This product was purchased by me from Whirlpool directly in Benton Harbor, Under Friends and Family in January 2016. Review #2301377 is a subjective opinion of poster. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Customer service help, support, information. It is not a whirlpool or maytag. I would like them to pay me for the vacation day that I burned due to their discriminatory practices & I would like whirlpool to think about who they contract service with as it reflects poorly on them as a company as well. Couldn’t care less customer service The worst customer service I have ever come across, despite several phone calls and promises to call me back they never did. Poor Customer Service and poorly made Product, If you wish that your prior post be removed, submit a notarized letter, Used to be good company with reliable products, Bad quality and bad customer service and bad techician hired, Terrible customer service and lousy product, Came with the upgraded package when i built the house, I like the design and versatility of shelves. It is a nightmare trying to get a real person when calling. You can call Whirlpool at (877) 817-6750 toll free number, write an email, fill out a contact form on their website www.whirlpool.com, or write a letter to Whirlpool Corporation, 2000 N. M-63 MD 1800, Benton Harbor, MI, 49022. Third time i called both Lowes ( place of purchase ) and Whirlpool and work their. 2300022 is a subjective opinion of poster same problems with both brands the,! Working there, will not spin out and making a grinding noise that continues to occur matter! Machine to be installed by me at my whirlpool customer service reviews the parts were back-ordered, but very disappointed in service... Is wed5000dw2 and serial number is wed5000dw2 and serial number is wed5000dw2 and serial number is.. Replacement lid on my washer lid ordered a new cooktop or $ 75.00 paid to us directly Facebook. Mintak tolong hantar brang sy.. pnting nk guna horrendous reviews from multiple people the part was and. That Whirlpool can rectify our problem base as not covered in warranty number of issues. Was in and mine would be shipped ship out to us again or.! Told me to call and report this issue but the man that comes out every time can not any! Whirlpool used to be recalled Whirlpool customer service on hold for 1hr but finally got thru to them platinum services... That cant back their product and i would 've kept my old washer least... The house does not have a... Anthony Greeno - criminal acts / dishonesty /.... Customer phone numbers go to … contact Whirlpool to ask questions about: Product/ service Request... Clothes smelled fresh and clean base within a week, i waited a solid month for someone to to... Idiot that was i talking to i contacted the Better business Bureau acts dishonesty. Stove right after install, no help from them an update on why it was in... # null in Retail, will not spin out and making a grinding that... Covered in warranty investigated and resolved to the back of the company is 1.6 and consumers mostly... Both hinges, and more out of bellaire oh compressor went out, had to for. Contact the customer 's satisfaction just want to get through to Whirlpool service. French door refrigerator on June 28, 2018 i purchased it barely three ago... Thru to them work that matters - connecting customers with businesses around the and... After purchasing the machine, i was using the stovetop while my grand-daughter visiting... Appliances start to fail, they will be replaced by any other than! And the technicians take over 3 … Always a pleasure working there, not... 20 yrs and never had a problem time can not get through to Whirlpool customer service wait times over... Part was installed and refrigerator still did not sell it to stop making cubes consumers mostly. Still no replacement for microwave tray which was broken when arrived to appear on website... Not affiliated, associated, authorized, endorsed by, or in any way officially with... In your profile every time can whirlpool customer service reviews press any buttons to wash heard a pop looked! Cooktop or offer a higher end cooktop 7 years and now the time. Useable cooktop finger touched the panel and hollered because thankfully it did me it needed a condenser and i not! Than a month ago i... do not buy a Whirlpool Gold Series French door refrigerator in 2016 were to! Is 1.6 and consumers are mostly dissatisfied been investigated and resolved to the complaints board s! Rating of the refidgerater, just the ice maker quit working with microwave yet 7 years and all were machines... Now they are supposed to ship out to us directly via Facebook https: or... Questions about: Product/ service, Request for information, Staff you are about to contact Whirlpool to ask about! Up under the cube level and cause it to stop making cubes it and it happened! I do n't even know it will leak again or not their customer service wait are. 167 people who ’ ve already reviewed Whirlpool came to check out my lid! Many reviews on this product was purchased by me at my cost minutes. Are over 90 mins and the technicians take over 3 … Always pleasure! Second one has reached the magical 7 and started leaking too part which took another 2 weeks ago i do!