Contractors’ Preferred Protection Plans can be purchased to extend coverage if the unit installation was not registered. Become a Frigidaire Contractor Significant discrepancy between time of registration period and actual product shipped date. Your dealer may offer various coverage plans; we recommend you look for the Contractors’ Preferred Protection Plan brand approved for Frigidaire. What is the difference between the product warranty and extended warranties? Not all products qualify. Please search for your installer using one of the options below. © Nortek Global HVAC LLC, 2020. Fill out this short form to begin. Click “Register Your Warranty,” and enter your serial number in the top right hand corner. Buy Now Search by product Warranty applies to equipment manufactured after January 1, 2018. In order to proceed to the next step, you must agree to Privacy policy, Please indicate if you are interested in optional labor coverage, What sold me on this product? Please refer to our article on how to choose a contractor. See warranty details for more information. If you are unable to reach the contractor, please refer to your original plan documentation and call Contractors’ Preferred Protection Plan customer service at 1-866-845-4718 for assistance. If the Frigidaire product is found to qualify under our Quality Pledge replacement guarantee, then we will pay up to $250 to the contractor for labor associated with the installation of the replacement. However, the unit installation must be less than 5 years and a technical inspection and proof of maintenance is required. Frigidaire Factory-Certified parts come directly from Frigidaire, so you know the part in question was designed with your appliance in mind. document.write(new Date().getFullYear()); The warranty you are registering is the manufacturer's limited parts warranty. Heating and cooling products are sensitive to the quality of the original installation as well as the environment. If there is a failure of a major component as defined in the terms and conditions of the Frigidaire Quality Pledge (see warranty for exact terms), we will replace the entire unit. Manufacturer's warranty does not cover labor and refrigerant. FRIGIDAIRE is a registered trademark used under license from Electrolux Home Products, Inc. 10 years on all parts when product is registered. I have a Contractors’ Preferred extended parts and/or labor warranty protection for Frigidaire. Proof of system purchase from installing contractor for verification. Product Warranty If new construction property, a home occupancy record may be required. How do I file a claim? When a product is truly built to exacting standards of quality and durability, the manufacturer’s confidence is reflected in its warranty. The first step is to contact the original dealer who sold you the system and the extended coverage. I am not sure if my Frigidaire air conditioner, heat pump or gas furnace is covered by warranty. Non-matching equipment will receive unregistered parts warranty. Contact Information: Nortek Global HVAC customer service Hours: 8:00 am - 4:30 pm CST Monday through Friday Phone: 1-800-422-4328 e-mail customer service (Please enter model and serial number in the subject line of the e-mail) Replacement unit and parts must be installed by a licensed contractor. I registered my Frigidaire warranty so why do I need to provide proof of warranty? When you install and register your new Frigidaire air handler or coil with your new Frigidaire system, we will also extend the accessory warranty to the 10-Year Limited Parts Warranty. Warranty coverage outlined in the previous paragraph assumes that all other warranty requirements are met, such as appropriate installation and application of the product as well as routine maintenance. Listed contractors are not authorized by, certified by, or agents of Frigidaire Heating and Cooling products. While it covers your system's parts, it does not include refrigerant, freight or labor expenses charged by a dealer to repair or replace a part. Frigidaire specializes in offering high-quality, energy efficient kitchen and laundry appliances. If not a registered warranty, then please gather the following so we can verify the correct warranty length. While Frigidaire warranty covers parts, the cost of labor charged by your dealer for service and repair is not. Frigidaire serial number number age finder: For example lets use the serial number NF11910958. When a product is truly built to exacting standards of quality and durability, the manufacturer’s confidence is reflected in its warranty. We can help diagnose your issue and may be … They have been trained to repair and keep your new system operating at peak performance. The first step is to contact the original dealer who sold you the system and the extended coverage. If you are under warranty (purchased your appliance within the past year), please call us at 1-800-374-4432. My unit was not registered within the allotted time period; can I still get extended coverage? Missing or non-matching components in warranty record. If the heat exchanger or the compressor fails within the first 10 years (when registered), or 1 year (not registered) we’ll replace the product with like product under the Frigidaire Quality Pledge program. Contractor Login, Choosing a Contractor © Nortek Global HVAC LLC, 2017. However, in the event of a component defect, our warranty will cover the replacement part. All other labor charges from the contractor, including servicing, repairing or replacing a part, are not covered by the manufacturer warranty. If you purchased your unit prior to April 2, 2007, please call 1-800-422-4328 to confirm your warranty coverage on Frigidaire air conditioners, heat pumps and gas furnaces. When you install and register any of our Frigidaire Indoor Air Quality or Zoning with your new Frigidaire system, we will also extend the warranty to the 10-Year Limited Parts Warranty. Registered warranty is to the original homeowner, and only valid when homeowner name and equipment installation address is provided. Product failures due to improper installation, mismatched systems and environmental hazards are not considered a manufacturer defect and not covered by warranty. You have entered one half of a spilt system. 3. (check all that apply). This document contains information that will help your dealer efficiently process any warranty claim. The first digit is the year which in this case it is 2001. This product will not be eligible for the Quality Pledge / Dependability Promise. If covered, the consumer should NOT be asked to pay the dealer upfront nor should the consumer be referred to the coverage provider to collect a reimbursement. If you purchased labor protection, or your dealer included labor coverage with your original Frigidaire purchase, then you are likely covered, but it is always best to refer to the terms and conditions of that specific agreement. Air Conditioners, Heat Pumps and Gas Furnaces. We cannot ship replacement parts to a consumer, and self-repair will void your warranty. However, extended labor protection plans are available to cover labor costs associated with repairs. Contact Us All Rights Reserved. 19 week. Occasionally, the warranty claim specialist will require proof of purchase with a registration if there is a discrepancy in the record. In addition, equipment must be a matched system to qualify for product registration. Discover the best home appliances at Frigidaire.com. Warranty applies to equipment manufactured after January 1, 2018. Contractors, including those listed on our site, are independent contractors and workmanship is the sole responsibility of the installing contractor. If covered, the consumer should NOT be asked to pay the dealer upfront nor should the consumer be referred to the coverage provider to collect a reimbursement. We appreciate your business and look forward to serving your comfort needs for years to come! Simply call 1-866-386-5286 (toll free) to learn how to extend your manufacturer’s warranty. as your permanent record of installation. We cannot provide replacement components or product directly to homeowners. If you are having a problem with your appliance, we want to help. Contact your Frigidaire dealer for information on extended coverage for an existing Frigidaire heating or cooling product. Always keep this original document So this is April of 2001. Buy Now Search by product All Rights Reserved. Only a licensed contractor should service or repair your system. To check registration, locate the serial number from your Frigidaire air conditioner, heat pump or gas furnace. 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